Common Issues
NOTE
1. TikTok Audience Controls
If your TikTok account has Audience Controls enabled, NotifyMe cannot detect your content. You may still add the account to NotifyMe, but you will not receive notifications from it while Audience Controls are enabled.When adding an account with Audience Controls enabled, NotifyMe will display a warning. The account will still be added, but a warning icon will appear next to it. 
Follow the steps below to disable Audience Controls.
What happens if I turn Audience Controls back on? If you re-enable Audience Controls after adding your account, NotifyMe will stop detecting new videos and livestreams from that account.
Still Having Trouble? If notifications are still not working after following the steps above, something else may be preventing NotifyMe from detecting your content. Feel free to reach out in our Support Server, and we'll be happy to help you.
Open Your Profile
Open the TikTok app on your device and log in to your TikTok account.Once you're in, navigate to the Profile tab using the buttons at the bottom of your screen. After that, tap the ☰ button in the top right to open the Additional Options menu. 
Open Settings and privacy
At the bottom of the Additional Options list, you'll find Settings and privacy. Click it to open your TikTok settings.
Find Audience Controls
Scroll down until you find the Preferences section, then select Audience control.
Turn Audience Controls Off
Disable Audience Controls by toggling the option next to Age 18 and older.
Reload your account on the dashboard
Return to the NotifyMe dashboard and find the TikTok account with the warning icon. Click Edit, then click Save Changes to reload the account.The warning icon should now disappear. 
You're Done!
Your content can now be detected, and NotifyMe will send notifications for videos and livestreams.
WARNING
2. Locked Channels
If a lock icon appears next to a channel when selecting where NotifyMe should send notifications, the bot is missing one or more required permissions for that channel.The channel cannot be selected until the required permissions have been granted. 
Follow the step-by-step guide below to grant all required permissions for NotifyMe.
Still Having Trouble? If the channel is still locked after granting the required permissions, double-check that the permissions were given for the correct channel and that NotifyMe's role isn't being overridden by another permission. Feel free to reach out in our Support Server, and we'll be happy to help you.
3. TikTok 18+ Livestreams
If your TikTok account has 18+ only enabled for livestreams, NotifyMe cannot send livestream notifications for that account.Your account can still be added successfully, and video notifications will continue to work normally. Only livestream notifications are affected while the 18+ restriction is enabled. Follow the steps below to disable the 18+ livestream restriction.
This only affects livestream notifications. Regular TikTok video notifications can continue working even while the 18+ livestream restriction is enabled.
Still Having Trouble? If livestream notifications are still not working after disabling the 18+ restriction, feel free to reach out in our Support Server, and we'll be happy to help you.
Open TikTok
Open the TikTok app and tap the + button at the bottom of your screen.Swipe to LIVE as if you were about to start a livestream. 
Open LIVE Settings
On the LIVE setup screen, tap the Settings icon in the corner.
Find Audience Controls & turn off 18+ only
Scroll down until you find Audience Controls, then turn off the Age 18 and older toggle.Once disabled, future livestreams will be eligible for NotifyMe livestream notifications. 
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